My Beerwulf account
Frequently asked questions
What are the benefits of a Beerwulf account, how can I contact Beerwulf and how does Beerwulf use cookies? You can find the answers to these questions and more here.
Want to contact our Customer Service? The fastest way to get help is by contacting our Chat Bot in the bottom right corner of our website.
My account
A Beerwulf account allows you to track orders, manage preferences, and receive exclusive offers.
No, you can always checkout as a guest. If you'd like to save your details for future purchases, simply log in using your email.
Click the person icon in the top right corner of our website, enter your email address, and you’ll receive a login code via email. Use this code to access your account—no username or password required.
First, check your spam/junk folder.If the email isn’t there, try again or ensure you entered the correct email address.
Wait a few minutes and request a new code.
If the issue persists, contact Customer Care.
You can update your details in your account settings or request account deletion by contacting Customer Care.
Click the unsubscribe link at the bottom of any Beerwulf email to unsubscribe. If you are having trouble with unsubscribing, please contact Customer Care.
Business & contact
Beerwulf is an online beer retailer offering a variety of beer kegs, at home draught beer machines, and beer-related products.
Our mission is to let you enjoy freshly poured beer at home. And what better way to do this than in your own home bar with your own home beer tap? The BLADE beer machine is our premium beer tap for home (or in the office, in the catering industry or anywhere else!).
We also sell three different types of beer kegs: 2L beer kegs (for The SUB), 5L beer kegs (which can be used without a beer tap or with the BeerTender dispenser) and 8L beer kegs (for BLADE).
We're always looking for talented people and beer fans to strengthen our team. Check out our current vacancies today.
Our contact information is always visible in the footer of our website.
We are open weekdays from 10am-5pm. To contact us:
📞 +44 (0) 808 189 9853
✉️ sevice@beerwulf.com
Or contact us via our chatbot.
If you're unhappy with a product or service, please contact our Customer Care department for assistance.
We are open weekdays from 10am-5pm. To contact us:
✉️ sevice@beerwulf.com
💬 Contact us via our chatbot (the green button at the bottom right of the screen)
Beerwulf sells alcohol so has to follow strict legal requirements to ensure sales are made only to customers 18+. Upon delivery, you will be asked for proof of age again in the form of official ID.
We encourage responsible drinking and moderation. Our products are for adults over 18, and we take care to verify age before delivery. While we want people to enjoy our beers, we do not support alcohol abuse.
Read more about our Enjoy Responsibly approach.
Privacy & data protection
We follow GDPR regulations to protect your personal data. Our Cookie Policy and Privacy Policy can be found in our website footer. All our employees and partners are aware of privacy rights and obligations for storing and processing personal data.
If you have any questions about this topic, please contact our Customer Care department.
We use cookies to improve your shopping experience. Read our Cookie Policy for more info.
We retain data only as long as necessary. See our Privacy Policy for specifics.
We use encryption and security measures to protect your information.
You have the right to request an overview of your personal data processed by or on behalf of us. You have the right to have your data rectified, deleted or resticted (as appropriate). You can request changes by contacting Customer Care or visiting the Privacy Policy page.
Please note that requests that do not meet the requirements set out by applicable law or Beerwulf guidelines may be requested to be re-issued or ultimately denied.
Terms & conditions
Visit our Terms & Conditions page for full details.
You can view it on our Privacy Policy page.
Check our Cookie Policy page for details on how we use cookies.
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